摘要 |
A call handling method and system as disclosed for handling telephone calls, particularly over wireless communication systems. The method provides for caller profiles (3) to be generated and matched to callers based on CNI (2) or ANI (2) information. The profiles (3) have one or more greetings which may b e specifically provided for that or those callers. Profiles may also have commands (4) attached to them which allow the caller(s) associated with that profile to have unique specific options, for example having the user paged o r calling a DID number. The commands also allow various other features of the profile to be activated, such as specific greetings for different times of t he day, or to effect other fuctions such as call forwarding.
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