SYSTEMS AND METHODS FOR TRACKING ITEMS

摘要

In one embodiment, a dispatcher receives from at least one courier serving at least one customer a request over a network to pick up one or more items addressed to the at least one customer. It is determined whether the dispatcher is available to process the one or more items. If the dispatcher is available, the dispatcher notifies the at least one courier over the network that the one or more items are available for pick up by the at least one courier when the dispatcher completes processing the one or more items. And if the dispatcher is busy, however, the dispatcher notifies the at least one courier over the network that the one or more items are available for pickup by the at least one courier at a later time.