发明名称 System and method for providing personalized customer support
摘要 <p>The present disclosure relates to a system and method for providing personalized customer support. The method comprises receiving information from a customer, evaluating the customer information, identifying customer support information relevant to the customer information, and presenting the relevant customer support information to the customer. In a preferred arrangement, the method comprises automatically generating a personalized web page containing the customer support information particular to the customer and its business.</p>
申请公布号 AU2002252421(A1) 申请公布日期 2002.10.08
申请号 AU20020252421 申请日期 2002.03.19
申请人 HEWLETT-PACKARD COMPANY 发明人 DONALD J. FRIDRICH;MICHAEL A. MANSFIELD
分类号 G06Q30/02;(IPC1-7):G06F15/16 主分类号 G06Q30/02
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