发明名称 System and method for providing personalized customer support
摘要 The present disclosure relates to a system and method for providing personalized customer support. The method comprises receiving information from a customer, evaluating the customer information, identifying customer support information relevant to the customer information, and presenting the relevant customer support information to the customer. In a preferred arrangement, the method comprises automatically generating a personalized web page containing the customer support information particular to the customer and its business.
申请公布号 US2002143898(A1) 申请公布日期 2002.10.03
申请号 US20010819427 申请日期 2001.03.27
申请人 MANSFIELD MICHAEL A.;FRIDRICH DONALD J. 发明人 MANSFIELD MICHAEL A.;FRIDRICH DONALD J.
分类号 G06Q30/00;(IPC1-7):G06F15/16 主分类号 G06Q30/00
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