发明名称 |
System and method for providing personalized customer support |
摘要 |
The present disclosure relates to a system and method for providing personalized customer support. The method comprises receiving information from a customer, evaluating the customer information, identifying customer support information relevant to the customer information, and presenting the relevant customer support information to the customer. In a preferred arrangement, the method comprises automatically generating a personalized web page containing the customer support information particular to the customer and its business.
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申请公布号 |
US2002143898(A1) |
申请公布日期 |
2002.10.03 |
申请号 |
US20010819427 |
申请日期 |
2001.03.27 |
申请人 |
MANSFIELD MICHAEL A.;FRIDRICH DONALD J. |
发明人 |
MANSFIELD MICHAEL A.;FRIDRICH DONALD J. |
分类号 |
G06Q30/00;(IPC1-7):G06F15/16 |
主分类号 |
G06Q30/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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