摘要 |
A computer system and method for providing a voice-recognition-based Internet shopping interface between an end user's Internet-enabled device (e.g., an Internet-enabled Personal Digital Assistant [PDA], an Internet-enabled personal computer [PC], an Internet-enabled cellular phone or an interactive television) and online shopping sites. The computer system includes a server computer with an agent interface, dialog editor, text-to-voice converter and dialog interpreter interface. The agent interface employs voice-format shopping site questions delivered via the end user's Internet-enabled device to determine the end user's online shopping site requirements. The dialog editor is used to generate and store a series of text-format product questions, expected answers, associated actions to be taken and target products for each of the online shopping sites. The dialog interpreter interface employs voice-format product questions (delivered via the end user's Internet-enabled device and created from the text-format product questions by the text-to-voice converter) to determine the end user's product requirements and a target product that meets those requirements. The voice-recognition-based Internet shopping interface can also be configured to provide a life-like and entertaining environment for the end user by displaying agent character images and clerk character images that accompany the voice-format shopping site questions and voice-format product questions, respectively. The method includes providing a server computer with a dialog editor, an agent interface and a dialog interpreter interface. The method determines an end user's online shopping site requirements and product requirements via voice-format shopping site questions, voice-format product questions and the end user's voice-format answers thereto.
|