摘要 |
A Unified XML integrated voice and data application delivery system (10) includes a switch (30) coupled to a first network and at least a second network, the first network includes distinct voice and data applications (14) and the second network includes one or more user devices (24, 26, 28), such as a cell phone, PDA, telephone, or other device. The switch transfers voice and data between the applications (14) and the user devices (24, 26, 28). A controller (32) coupled to the switch (30) includes a finite state machine for controlling interaction between the applications and the user devices by the transfer of voice and data between the applications and the user devices via the switch enabling a user to interact with the integrated instance of the voice and data applications simultaneously via the user devices. The second network includes data networks such as the Internet, wireless networks, and the public switched telephone network.
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