Method, computer system, and computer program product for monitoring objects of an information technology environment

摘要

The invention is directed to a method performed by a service management system for monitoring objects of an IT environment. At least some of the objects and their dependencies are represented in a service model. The method comprises that data relating to an object that is not represented in the service model is automatically processed by the service management system, and when said object is later included in the service model, the results of this processing are available for monitoring the included object. The invention is also directed to a corresponding computer system and a corresponding computer program product.