发明名称 System and method for reporting customer visits to a bank or the like
摘要 A bank network having automated teller machines (ATMs) located at a bank branch, wherein effective business promotion activity can be tailored for customers conducting transactions at the ATMs. An integrated center communication system collects customer attribute information and service offer (promotional display) information, and transfers that information to a business store communication system at the bank branch. The business store communication system downloads and stores the collected customer information transferred from the integrated center communication system. When a customer uses an ATM at the bank branch, the customer's attribute information is read and reported to bank employees, so that a bank employee is able to approach the customer, for example, to explain services offered by the bank. The reporting is accomplished through the use of wireless transmissions to personal digital assistants carried by the bank employees. Updated customer information, based on the customer's current transaction and reaction to promotion activity, can be stored and later transferred to the integrated center communication system.
申请公布号 US2002138432(A1) 申请公布日期 2002.09.26
申请号 US20010990888 申请日期 2001.11.09
申请人 THE ASAHI BANK, LTD. 发明人 MAKINO KATSUHIKO;SUGAWARA AKIHIKO
分类号 G06Q30/00;G06Q40/00;(IPC1-7):G06F17/60 主分类号 G06Q30/00
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