摘要 |
In a Computer Telephony Integration environment, a method of, and system for , registering the identity of a telephone terminal in association with the identity of a computer terminal, in which a host computer requests a user, v ia a screen display on the computer of his workstation, to declare the number o f the telephone which he wishes to be registered in association with his computer. When the user answers a call made to that telephone from the CTI- enabled PBX by command of the host computer (the CTI server of the registration system) and dials or speaks a codeword, this is received at the PBX and reported to the host computer, and the telephone is registered as associated with the computer terminal provided that the reported codeword matches the codeword provided to the user. By calling the telephone presumed to be associated with the computer and verifying the association upon successful comparison of the codewords, the registration process is independent of the telephone identifying itself via CLI to the registration system and thus the user can be situated in a remote country, or connected t o a PSTN which does not support the transmission of CLI. |