A mobile decision support system (10) for proactive decision support of an enterprise includes at least one server computer (16), at least one mobile communication device (14) an at least one client system (18) in operable communication over a network (12). The server computer (16) includes a database (20). The client system (18) may interface with the server computer (16) and direct the configuration of hotspot information in the database (20). The hotspot information includes identification of a user, a response template and/or data. The mobile communication device (14) may periodically request hotspot information from the server computer (16) as a function of the user operating the mobile communication device (14). Based on the request, the hotspot information may be transmitted over the network (12) to the mobile communication device (14). The user may generate a response to the hotspot information with the mobile communication device (14) by selections within the response template. The response may be transmitted to recipients selected with the response template through reply channels also selected with the response template.
