发明名称 Telemanagement system with single point of entry
摘要 A telecommunications management system that deploys a single-point-of-entry and synchronous database system. In addition to controlling commonly used PBX systems, the management system controls adjunct systems such as voice mail and 911 emergency systems by synchronizing the entry of data for a user from a telephone system into a master database for a single data record. The system also includes global synchronization in which a record-by-record comparison of the master database with the entries found in the telephone or adjunct system, or visa versa, is made. If the record is found, then the properties are updated with the information form either the master database or the telephone or adjunct system. The system includes the feature of synchronizing without update, which allows the user to see exactly what the manger will do to complete synchronization prior to synchronization taking place.
申请公布号 US6445786(B2) 申请公布日期 2002.09.03
申请号 US20010961970 申请日期 2001.09.24
申请人 NEC AMERICA, INC. 发明人 ROJAS MICHAEL J.
分类号 H04M3/22;H04M3/533;H04M15/00;(IPC1-7):H04M7/00 主分类号 H04M3/22
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