摘要 |
A call recovery method and apparatus for an telephone set that receives multiple incoming calls and automatically dials the telephone number of the incoming call in response to the attendant pressing the call appearance button assigned to one of the incoming telephone calls. Incoming telephone calls from calling parties are received at the telephone set and assigned to a next available call appearance button, preferably in sequential order. The identified telephone number associated with each incoming telephone call is stored in a memory device. In response to the attendant's selection of one of the call appearance buttons, the stored telephone number of the calling party of the incoming call assigned to the selected call appearance button is automatically redialed.
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