Method and system for scheduling services

摘要

Method for timing of service appointments in which a service order (12) is received, the order is entered on a computer system (30) database and an appointment time is automatically generated using the computer system. The appointment time is output (52) to a mobile phone network so that a user can view the appointment via his mobile phone and continuously check the appointment time. Service orders can be sent into the service center via mobile phone SMS. The invention also relates to a corresponding computer system, central unit for a distributed computer system, connected unit for the and used of a computer system, etc., for implementation of the method.