CUSTOMER SERVICE METHOD AND SYSTEM

摘要

PROBLEM TO BE SOLVED: To provide a customer service method and system which efficiently supply the information on the provision of new products to customers and enable the customers requiring the new products to easily obtain the new products. SOLUTION: The information on already used KARAOKE sing-along playing music which is the already used record of a KARAOKE sing-along member (customer) is stored and the new KARAOKE sing-along playing music associated with the attribute of the already used KARAOKE sing-along playing music (already used product) of this KARAOKE sing-along member is selected from the freshly provided new KARAOKE sing-along playing music (new product) and is reported to the KARAOKE sing-along member and therefore the new KARAOKE sing-along playing information adapted to the required liking of KARAOKE sing-along member is efficiently supplied to the KARAOKE sing-along member requiring the same so that the KARAOKE sing-along member requiring the new KARAOKE sing-along playing music can easily obtain the same.