发明名称 MONITORING SUPPORT METHOD FOR NETWORK SYSTEM AND MONITORING SUPPORT SYSTEM
摘要 PROBLEM TO BE SOLVED: To efficiently support monitoring of network maintenance such as specifying work of a fault portion or a fault cause to a fault notice detected by a monitoring system of a network in a plurality of sites regardless of differences in experience and knowledge of monitoring personnel. SOLUTION: Each site monitoring device of a site wherein a network system is operated operates a processing program sending fault information to a center monitoring device, and when a fault occurs, it sends the notice of a fault occurrence and detailed information of the fault. The center monitoring device of a center requests for the detailed information of the fault when it is determined to be necessary. In a center monitoring device side, fault information sent from the site monitoring device such as a fault portion example corresponding to a fault message is retrieved, and it is displayed in a console screen operated by a watcher. Failure information regarding the fault is stored in a fault history DB.
申请公布号 JP2002229871(A) 申请公布日期 2002.08.16
申请号 JP20010026490 申请日期 2001.02.02
申请人 HITACHI LTD 发明人 HIROZAWA TOSHIO;TSUGE NOBUAKI;OKUDA KATSUNOBU;TAKENOSHITA KAZUNARI;INADA TAKEO
分类号 G06F13/00;H04L12/26;H04M3/00;(IPC1-7):G06F13/00 主分类号 G06F13/00
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