| 摘要 |
PROBLEM TO BE SOLVED: To provide a customer management device which enables a simplified system to share customer information and make contribution carry out efficient customer management. SOLUTION: This customer management device constitutes a customer registration information management part 13 to manage the customer registration information, a representative-in- charge management means 12b to let the above-mentioned customer registration information management part recognize the above-mentioned representative-in-charge identification information and the like through the representative-in-charge management information to direct recognition and the like of the representative-in-charge information in which a certain employee is identified as the representative-in-charge of a designated customer, a customer operating information supply pert 14 to provide the above-mentioned representative-in-charge with the customer operating information including the above-mentioned customer registration information regarding a target customer for which the representative-in-charge is responsible and the above-mentioned operating activity information regarding the target customer for which the representative-in-charge is responsible, and the above-mentioned customer registration information management part is defined as a customer management system K which lets a customer registration information use restriction means 13a to restrict the use of the customer registration information concerning the above-mentioned customer for which the representative-in-charge is responsible to the other representatives except the representative-in- charge of the customer who is designated in the above-mentioned representative-in-charge identification information. |
