System and method for remote vehicle troubleshooting

摘要

A system for remotely performing troubleshooting of vehicles via a network using a server is disclosed. The server is equipped with a first database for storing owner information including personal data regarding individual owners and vehicle data regarding vehicles owned by the owners, a second database for storing model-specific information including model-specific information on vehicle problems and a third database for storing a troubleshooting program for performing vehicle troubleshooting, a device for transmitting the troubleshooting program over a network to vehicles of owners regarding whom owner information is stored in the first database. The vehicles are equipped with a device for requesting the server to supply a troubleshooting program, a device for receiving the troubleshooting program, a device for using the received troubleshooting program to inspect the vehicle and obtain inspection results. The system enables vehicle troubleshooting and inspection to be performed simply without need for the vehicle owner to visit a dealer and/or auto service shop.