| 摘要 |
<p>A system for providing demand responses to inquiries made by information consumers (11) includes a database (17) having a plurality of stored responses (45b) corresponding to inquiries made by an information consumer (11) wherein each of the stored responses (45b) contains at least one stored item returnable to an information consumer (17) in response to an inquiry. The returnable item of the stored response is of a preferred presentation media type that most effectively presents the returnable item. A real time inquiry response system (13) receives inquiries submitted by information consumers (17) from devices having a communication interface (23). Means are provided for correlating the consumer inquiries received by the real time inquiry responses (13) stored within the database (17). The system further includes device/interface identification (79) means for identifying the communications interface (23) and the communications device. The item of the stored response (155) is returned to a communications device having the communications interface (23) which is compatible with the media type (151) of the item of the stored inquiry (151) response. The media type (155) of a stored item (151) of the inquiry response can further be transformed to a different transformed media type (155) in response to an inquiry requiring the presentation of the item of the stored response in the transformed media type (155).</p> |
