System and method for routing a call using a communications network

摘要

A communication system includes mobile units, a network switching center, and service centers to provide a variety of traditional and enhanced services to the mobile units. Using a user interface, an operator of a mobile unit issues a request for services from one or more service centers. The network switching center receives the request for services and, in response, accesses a profile table to select an appropriate service center to establish a communication session with the mobile unit. The selected service center provides enhanced services to the mobile unit to satisfy the service request.