ROBUST, SECURE SERVICE NETWORK WITH DYNAMIC FIREWALL FUNCTIONALITY

摘要

A method for providing secure access to a client system requiring support includes the step of receiving a request to connect to a client system. The request includes a request or identifier. The request is forwarded to a local sub-network associated with the identified system and the local sub-network initiates a connection to the client system. The initiated connection is associated with the request or identifier to form a session between the client system and the support provider using a client-side IP filter. The client can use the IP filter to control access to its system. The identifier is used locally to accept packets of information with matching identifiers, rejecting packets whose identifiers do not match. A corresponding apparatus is also discussed.