发明名称 |
Method and system for providing real time customer service |
摘要 |
An exemplary embodiment of the invention is a method for providing customer service to a consumer of a credit product. The method includes receiving a service request from a consumer and performing an automated security check in response to the service request. The service request is processed in real time upon satisfying the security check and a database is updated in real time upon completion of said service request.
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申请公布号 |
US2002062269(A1) |
申请公布日期 |
2002.05.23 |
申请号 |
US20000752021 |
申请日期 |
2000.12.28 |
申请人 |
KIRMANI SYED;ALLARD LYNN;LISCH ROB;MULLOY SCOTT;HARTZELL TIFFANY;HATCHETT CHRIS;MOVISH JANINE;KURTZ PAUL |
发明人 |
KIRMANI SYED;ALLARD LYNN;LISCH ROB;MULLOY SCOTT;HARTZELL TIFFANY;HATCHETT CHRIS;MOVISH JANINE;KURTZ PAUL |
分类号 |
G06Q20/00;G06Q30/00;(IPC1-7):G06F17/60 |
主分类号 |
G06Q20/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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