| 摘要 |
A management system of the present invention is provided with an electronic apparatus having a specific function, such as a digital composite machine, an information management apparatus, and a plurality of service information terminals. the information management apparatus and a plurality of the service information terminals are linked with the electronic apparatus via a network. After the operation of the digital composite machine, which has been serviced, is resumed, operation information is prepared, for example, by inputting operating condition into an operation panel in accordance with judgement made by a user, so as to transmit the operation information to the information management apparatus. The information management apparatus uses the operation information, at least as a judgement reference for judging whether or not it is necessary to redo the service, so as to instruct the service information terminal to redo the service, for example. In this way, it is possible to provide a management system and a management method for the electronic apparatus, which appropriately manage the electronic apparatus by using advantageously characteristics of E-mail.
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