CTI SYSTEM

摘要

PROBLEM TO BE SOLVED: To drastically reduce development periods and expenses when constructing a system in connection with a business application system. SOLUTION: CTI software 6 is allowed to have a function for passing a transmission ID to a business application 7 by the communication between the processes of TCP/IP. When constructing a CTI system that is operated in cooperation with the business application system corresponding to Socket communication with this configuration, the need for customizing the CTI software 6 is eliminated.