发明名称 |
A REFERRER-CONTROLLED SYSTEM FOR TRANSFERRING AN INBOUND COMMUNICATION TO ONE OF A PLURALITY OF FINANCIAL ASSISTANCE PROVIDERS |
摘要 |
<p>A system for referring a telephone communication to one of a plurality of financial assistance providers based on lender criteria, the method includin g the steps of: storing telephone numbers for a plurality of financial assistance providers in memory accessible by a digital electrical computer; obtaining lender criteria for selecting one of the financial assistance providers; storing said criteria for access by said computer; identifying a debtor; selecting one of the financial assistance providers by accessing t he criteria, applying the criteria, and accessing one of the stored telephone numbers; an d connecting the debtor by telephone to the one of the stored telephone numbers. The syst em can be used with an intermediary that detects referring information sufficient to identify a referrer identity, to select which one of several financial assistance providers to refer the inbound communication by using a computer to look up and to apply referral criteria responsive to the referrer identity, and to form and track the call referral.</p> |
申请公布号 |
CA2333350(A1) |
申请公布日期 |
2002.04.19 |
申请号 |
CA20012333350 |
申请日期 |
2001.01.31 |
申请人 |
PEREGRIN SERVICES CORPORATION |
发明人 |
DELINSKY, WILLIAM JOHN;FISH, TIMOTHY JAMES;MORENCY, MICHAEL D.;WALKER, DAVID GARY |
分类号 |
G06Q40/00;(IPC1-7):H04L12/16;G06F17/60;H04Q3/64 |
主分类号 |
G06Q40/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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