EMBEDDED PHONETIC SUPPORT AND TTS PLAY BUTTON IN A CONTACTS DATABASE

摘要

Improved methods and arrangements are provided for use in a computer telephony system that supports dial by name operations. A multiple purpose contacts database is modified through a graphical user interface (GUI) to include corresponding phonetically spelled information and/or other alias information for a contact. Voice recognition capabilities in the computer telephony system, which support the dial by name operations, can be directly invoked through the GUI to playback the phonetically spelled information and/or other alias information.