PRODUCT QUALITY MANAGEMENT SUPPORTING DEVICE, PRODUCT QUALITY MANAGEMENT SUPPORTING METHOD AND RECORDING MEDIUM

摘要

PROBLEM TO BE SOLVED: To quickly take a measure against a failure. SOLUTION: This product quality management supporting device 100 receives generated failure component specifying information transmitted from portable terminal equipment 200 (step S1100), finds the manufacture history information of a generated failure component specified by the received generated failure component specifying information (step S1106) and transmits failure information regarding the generated failure to component maker side terminal equipment 400 on the side of a manufacturer manufacturing the generated failure component on the basis of the found manufacture history information (step S1108). Thus, the measure against the failure is quickly taken.