MERCHANDISE SUPPORT METHOD AND MERCHANDISE SUPPORT SYSTEM

摘要

PROBLEM TO BE SOLVED: To provide a support system for highly satisfying customers by presenting clear support services to consumers who purchase merchandise and setting an appropriate price corresponding to service contents. SOLUTION: The support services 61 providable regarding the merchandise 50 are determined as support points 63 and the support options 65 at plural levels of different point numbers are set. The consumer who purchases the merchandise 50 is made to select a desired support option 65. The merchandise and the support option 65 are sold as one body and the information of the support option is stored in a storage means. At the time of providing the support, the remaining value of the support points 63 provided in the support option 65 is read from the storage means and the points are subtracted. Also, an action taken by the consumer himself before the support is provided is discounted from the support points 63 as actual work points.