Computer implemented purchase support system that provides item and store search, anonymous reservation, and goods forwarding service

摘要

An item and store retrieval method and system permits a user to input user key words and provides the user with information on at least one item that match(s) the user key words and, for each provided item, information on at least one store keeping a stock of the provided item. The system comprises a plurality of store apparatuses provided in respective stores, a center apparatus communicating with the store apparatuses, and a user terminal used by the user and capable of communicating with the center apparatus. The items may be articles or services. An anonymous reservation scheme is also disclosed. This permits a user to have a desired item reserved by a store without letting the store know any private information.