摘要 |
Systems and methods are disclosed for obtaining shipping services information over a network (110) by a telephone call center (130) receiving orders for merchandise. Instructions are received at the telephone call center (130), which permits the telephone call center (130) to access the shipping services information residing on a server (140). The telephone call center (130) generates a request for the shipping services information for shipment of the merchandise. The telephone call center (130) sends the request over the network (110) to the server (140) for the shipping services information. Thereafter, the server (140) sends the requested shipping services information to the telephone call center (130). The shipping service information may be in the format of a label, which may be attached to a package for shipment of the merchandise. |