QUOTATION DATA EXCHANGE

摘要

This invention concerns a quotation data exchange for the control of a insurance repair process utilising a host computer to create a communication path between an insurer's computer system and multiple repairer's computer systems. The communications are selected from a set of predefined messages having predefined possible order of communication and predefined content fields in which data is entered into. Each computer system may have a relational database in which the relevant quotation data is stored. This data is used to automatically populate the messages content fields before transmission. In another aspect the invention concerns a method of controlling an insurance repair process using the quotation data exchange message set. In further aspect, the invention concerns a protocol for a standard procedure of regulating the data transmission between insurer and repairer computer systems during the insurance repair process.