SYSTEMS AND METHODS FOR ENABLING A MOBILE USER TO NOTIFY AN AUTOMATED MONITORING SYSTEM OF AN EMERGENCY SITUATION

摘要

Systems and methods for enabling a mobile user (170) to notify an automated monitoring system (100) of an emergency situation are provided. The automated monitoring system (100) may be configured for monitoring and controlling a plurality of remote devices and may comprise a site controller (150) in communication with the plurality of remote devices via a plurality of transceivers (135) defining a wireless communication network (165) and in communication with a host computer (110) via a wide area network (120). Briefly described, one such method comprises the steps of: receiving notification that the mobile user desires to initiate transmission of an emergency message to the site controller (150); determining the identity of the mobile user (170); and providing an emergency message over the wireless communication network (165) for delivery to the site controller (150), the emergency message indicating the identity of the mobile user (170).