摘要 |
The invention provides a system (102), method, and business model for an information system and server having business self-promotion, audio coupon, ratings, and other features. A business or organization in which consumers call into a service using an ordinary telephone, PC, PDA, or other information appliance, and make requests in plain speech for information for goods and/or services, and the service provides responses for the request in plain speech in real-time. Provides an operating model for a telephone-based audio-interfaced goods and services information and referral service having merchant self promotion features, including database provider storing merchant information; an interface for inputting merchant information in the database and for retrieving and editing the information; and an interface for inputting voice commands and data and for receiving merchant information and processed information from the database in response to the input. The invention provides: a speech-to-text conversion engine (146), a text-to-speech conversion engine (148) and a speech server (117). |