| 摘要 |
The present invention relates to a communication system for optimising the arrangement of contacts via telephone and/or computer networks between at least two parties. The system (10) comprises at least one booking means (12) able to achieve booking of times for contact between the at least two parties. The system (10) also comprises at least one memory unit (14) connected to the booking means (12), said unit(s) storing a specific profile for each party, as well as booked contacts for each party. The system (10) also comprises at least one connection arrangement (16) connected to said at least one booking means (12) and to said memory unit(s) (14), which arrangement(s) automatically establish(es) a connection between the at least two parties at said booked time.
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