MERCHANDISE ORDER RECEPTION AND DELIVERY PROCESSING SYSTEM, ORDER PROCESSING METHOD AND DELIVERY PROCESSING METHOD

摘要

PROBLEM TO BE SOLVED: To perform labor saving about the inventory management and delivery of a store by improving a customer service about the delivery of ordered merchandise. SOLUTION: Selectable transfer companies are outputted to a customer terminal 3 on the basis of the information of a delivery destination inputted by the customer before determining an order when merchandise is ordered. The customer can select a desired transfer company. When a store/mall server 7 receives the selection of the transfer company, the server 7 issues an order receipt number also used as delivery slip identification information. If the store entrusts a transfer company, etc., to perform inventory management, order information and the order receipt number are transmitted to a transfer system server 17 through a transfer information server 13 at the time of placing the order. The server 17 confirms stock by using a stock DB 21, reduces the stock as much as ordered quantity, prints a deliver slip and outputs the merchandise collection and deliver request of the ordered merchandise to the designated transfer company when the stock exists. The customer can later retrieve information on the delivery situation of the ordered merchandise simply by using the order receipt number in the case of checking the information.