摘要 |
A system (10) provides a one-click operation for offering an e-mail recipient (50, 52) the opportunity to establish a voice connection with an e-mail sender (12, 26). The system (10) permits the e-mail sender (12, 26) to establish an account. The account includes a telephone number at which the e-mail sender (12, 26) may be reached. The system (10) inserts a link in the e-mail. If the e-mail recipient (50, 52) clicks on the link, the system (10) determines if the recipient's telephone number is known. If not, the system asks the e-mail recipient (50, 52) to provide an appropriate telephone number. Once the system (10) has both telephone numbers, the system (10) will establish a voice connection between the e-mail sender (12, 26) and recipient (50, 52) by telephone without the parties having to re-enter information. |