发明名称 |
METHOD AND SYSTEM FOR CUSTOMER ASSISTANCE AND CUSTOMER- USED EQUIPMENT |
摘要 |
<p>PROBLEM TO BE SOLVED: To actualize a method and a system for customer assistance and customer-used equipment which prevent trouble from occurring. SOLUTION: The customer-used equipment 300 and customer assisting equipment 200 are connected through the Internet; and the customer-used equipment reports information regarding operation to the customer assisting equipment (328), which gives assistance (228) to the customer-used equipment according to the information regarding the operation.</p> |
申请公布号 |
JP2001290891(A) |
申请公布日期 |
2001.10.19 |
申请号 |
JP20000104461 |
申请日期 |
2000.04.06 |
申请人 |
GE YOKOGAWA MEDICAL SYSTEMS LTD |
发明人 |
YAJIMA MASAYA |
分类号 |
A61B5/00;A61B5/055;A61B8/00;G06F13/00;G06F19/00;G06Q10/00;G06Q10/04;G06Q30/02;G06Q30/06;G06Q50/00;G06Q50/10;G06Q50/22;(IPC1-7):G06F17/60 |
主分类号 |
A61B5/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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