| 摘要 |
A business method (and corresponding apparatus) provides retailers with an outsourced return center for processing merchandise returns. The return center provides a dedicated work-force having expertise in returns processing located in a plurality of individual location near customer locales. A customer desiring the return of merchandise to a retailer can have the return processed at the nearest location, receiving immediate credit in accordance with the retailer's return policy. The use of the return center reduces or eliminates the costs and hassles of returning merchandise to retailers, and offers retailers expert management to ensure the most efficient handling of the returns process.
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