BUFFERED SCREEN CAPTURING SOFTWARE TOOL USABILITY TESTING OF COMPUTER APPLICATIONS

摘要

Present methods available to user centered design practitioners for gatheri ng information pertaining to end-user usability of computer applications have proven to be expensive, labour intensive, time consuming and somewhat ineffective. A usability software tool is described which results in relatively simple and effective feedback of end-users reactions to the use of software applications. A critical event is identified by the user and the screen activity for a period of time prior to the critical event is captured. A file of these screen-clips as well as textual information entere d by the end- user is provided to the design practitioner for review and analysis.