| 摘要 |
An Internet-enhanced method of operating a dry-cleaning business. A customer creates an account with the business by inputting data via the business' website. The data may include personal information, service preferences (e.g., starch), and notification preferences. The customer may initiate dry-cleaning or laundry service via the website or in person at a business branch location. In the former case, a business employee will come to the designated address to pick-up the service items. While a service request is being processed, the customer may modify the request, for example, to indicate that service items which were to be picked up at the branch location should be delivered to an address designated by the customer. The website is supported by a server which can also help locate lost items.
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