SYSTEM AND METHOD FOR INTEGRATED REFERRAL AND COMMUNICATION SERVICES

摘要

A computer system for integrated business and communication services provided over a network (101). The system includes a plurality of remote terminal systems (160) connected to the network for interacting with a plurality of networked service systems, such as a referral system (120), a messaging gateway system (130), a message handling system (140), and an information service system (150). The computer system also includes a service oversight system (110) for integrating the functions of the other networked service systems.