发明名称 |
1-chip microcomputer and ic card using same |
摘要 |
<p>A personal information verification method in a call center is provided. The method comprises: (1) a process of connecting a telephone; (2) a process wherein a telephone number research device sends a SETUP message to an ISDN; obtains a message sent in reply thereto from the ISDN and performs a clear sequence; and analyzes the message obtained from the ISDN; (3) a process in which if the telephone number is determined to be null, the telephone number research device notifies an operator terminal of such determination; and (4) a process in which the notice, sent to the operator terminal to notify that the telephone number is null, is displayed on a screen of the operator terminal having received the notice, and thereby informed to the operator responding to the customer. <IMAGE></p> |
申请公布号 |
EP1139223(A2) |
申请公布日期 |
2001.10.04 |
申请号 |
EP20010302145 |
申请日期 |
2001.03.08 |
申请人 |
SHARP KABUSHIKI KAISHA;NIPPON TELEGRAPH AND TELEPHONE CORPORATION |
发明人 |
WAKABAYASHI, MASAKI;OGAWA, RYUICHI;YAEGAWA, KAZUHIRO;KURIOKA, SUSUMU;OHNO, KENJI;TAKEDA, TADAO;SUTOU, HIROKI;YOSHIZAWA, MASAHIRO |
分类号 |
G06F12/14;G06F15/78;G06F21/02;G06K19/07;H04M3/51;H04Q3/64;H04Q11/04;(IPC1-7):G06F12/14;G06F9/50 |
主分类号 |
G06F12/14 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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