| 摘要 |
<p>PROBLEM TO BE SOLVED: To provide a support service provision system that can immediately make a phone contact with a supporter and allow a client to receive a service with high quality. SOLUTION: When a client 1 makes a phone call to a support center 2, the support center 1 simultaneously and automatically calls supporters 3, and the client 1 receives a service from a supporter 3 taking up its receiver at first. After the end of the support service, the client 1 evaluates the service of the supporter 3. Each supporter 3 having been examined in advance is registered in the support center 2, and the support center 2 cancels the registration of a supporter that has been evaluated by clients 1 as being poor.</p> |
