| 摘要 |
This invention describes a system involving the remote-controlled assistance and management of household appliances, in a broad sense of the term, and in particular a boiler (1) for heating purposes. A plurality of connections (A), which are remote and bi-directional, run between a plurality of entities including, for example, a user device (2), a technical assistance centre (3), data traffic processing and management centre (4) and a statistics database (5).
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