摘要 |
PROBLEM TO BE SOLVED: To improve a recovery rate in a questionnaire survey or the like performed on-line through a network. SOLUTION: This information provision device 100 is provided with a network control part 110 for transmitting questionnaire mail to customer terminal equipment 300 on the basis of individual data and receiving questionnaire response mail from the customer terminal equipment 300 and transmitting statistic data on the basis of the questionnaire response mail to a company terminal equipment 400 which is the client of the questionnaire survey, the customer terminal equipment 300 which is a responder of the questionnaire, a CPU 102 for ciphering the individual data received from the customer terminal equipment 300 and generating the statistic data on the basis of the data of the received questionnaire response mail, and a customer data storage device 120 for storing the data of the questionnaire response mail received from the customer terminal equipment 300 or the like. |