Network centric call processing architecture using distributed call segments

摘要

The method and apparatus of the present invention is accomplished in an embodiment by a means for and a method of allocating a data path during a call comprising the steps of establishing a first network call segment associated with an agent and sending a message with routing information across a tandem link using predetermined signaling paths. A second embodiment of the present invention further includes a method for allocating a data path during a call wherein the data path is also a voice path. A third embodiment of the present invention additionally includes means and method for allocating a data path during a call including establishing a two way connection.