| 摘要 |
<p>A method and apparatus for managing data, voice, and video networks through the integration of response time (210) and general enterprise management (220). A structured collaboration between these applications (210, 220) allows for better management of user applications and services, where the central concept is application/service response time (210). Alarms (250) generated by unacceptable response time measurements are sent from an RTM application (210) to an enterprise manager (220) where they are correlated (255) with other crucial measurements in the enterprise, including parameters from network devices, traffic, computer systems, and applications (230). The enterprise manager (220) utilizes this correlated information to identify and correct the causes of network and application performance degradation. An optional off-line capacity planning tool (280) may also be utilized by the enterprise manager (220) to US0104908roblems based on historical data and to model the result of proposed system changes.</p> |
