摘要 |
The present invention allows a personal computer to be used as a wireless device. The dispatcher system allows the dispatcher to record messages and confirm delivery of the message to the appropriate field agent. The dispatcher system also alerts the dispatcher of an incoming message transmitted from the field agents to the dispatcher. After the dispatcher is alerted, he can listen to the message and compose a reply message to be sent to the field agent responsible for transmitting the incoming message. The system works very efficiently in that messages are forwarded from the dispatcher system in the mobile service provider format such that delay and errors caused by translation from one format to another are eliminated.
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