A SYSTEM, METHOD AND ARTICLE OF MANUFACTURE FOR DYNAMIC BILLING UTILIZING QUALITY OF SERVICE IN A HYBRID COMMUNICATION SYSTEM ARCHITECTURE

摘要

According to a broad aspect of a preferred embodiment of the invention, telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet utilizing telephony routing information and internet protocol address information. A telephony order entry procedure captures user profile information for a user. The system then utilizes network information associated with the quality of service provided to the user to determine billing, including giving dynamic discounts for network services that fall below accepted minimums. These discounts are then reflected on the user's monthly bill.