摘要 |
PROBLEM TO BE SOLVED: To economically and efficiently operate a work by a service man when any abnormality is generated in an image forming device at a customer destination. SOLUTION: When an operation to output information indicating a firmware version on a keyboard is performed, each portable computer 17 and 27 successively reads the device classification and device number (identification information), standard constitution code, standard constitution version number (information indicating a firmware version corresponding to the standard constitution), option constitution (option mechanism) code, and option constitution version number (information indicating the firmware version corresponding to the option constitution) of an image forming device (in which any abnormality is generated) among plural image forming devices such as copying machines 13 and 23 respectively connected to communication adapters 11 and 21, and stores the read information in a memory, and displays it at an LCD display, and outputs it by image formation on paper or a voice. |