| 摘要 |
<p>A set top box (STB) (104) is marketed together with a programmable remote (102). The remote has a dedicated button (118) to connect the STB to a specific server (108) on the Internet (106). The consumer can notify the server of his/her other consumer's equipment (114), which he/she desires to be controllable through the same remote as the one that came with the STB. The server downloads to the STB data representative of the relevant control codes. The STB is provided with means (122) to program the remote with these codes. In return the server has obtained detailed and accurate information about this consumer's equipment (114). A reliable customer base (126) can thus be built for streamlining Help Desk operations.</p> |
